Mindful Feedback

All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


Learn more about this page

Inbound Calls Operational
Outbound Calls Operational
Messaging Operational
Reporting Operational
API Operational
Platform Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud EMEA (Dublin) Operational
Transcription ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance - no downtime expected (EU1, AU1, CA1, US3) Apr 1, 2025 04:00-10:00 UTC

We will be performing maintenance on the Mindful Feedback platform in the following regions during this time: CA1, US3, AU1, EU1

No downtime is expected.

Posted on Mar 28, 2025 - 15:14 UTC

Scheduled maintenance - no downtime expected (US1, US2) Apr 2, 2025 04:00-10:00 UTC

We will be performing maintenance on the Mindful Feedback platform in the following regions during this time: US1, US2

No downtime is expected.

Posted on Mar 28, 2025 - 15:16 UTC
Mar 28, 2025
Completed - This scheduled maintenance will be reschedule to a later date.
Mar 28, 10:31 UTC
Update - This maintenance window will be rescheduled to a later date.
Mar 28, 10:31 UTC
Scheduled - We will be performing maintenance on the Mindful Feedback platform in the following regions during this time: US1, US2.

No downtime is expected.

Mar 27, 14:25 UTC
Completed - Unfortunately we were unable to complete our planned maintenance and will need to reschedule for a later date. No changes have been made to production regions.
Mar 28, 10:29 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 28, 09:26 UTC
Update - Our scheduled maintenance is taking longer than expected. We are still preparing to make updates to CA1, EU1, AU1 and US3 regions.
Mar 28, 07:59 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Mar 28, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 04:00 UTC
Scheduled - We will be performing maintenance on the Mindful Feedback platform in the following regions during this time: CA1, EU1, AU1, US3, Demo.

No downtime is expected.

Mar 26, 14:54 UTC
Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.