Mindful Feedback

All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


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Inbound Calls Operational
Outbound Calls Operational
Messaging Operational
Reporting Operational
API Operational
Platform Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud EMEA (Dublin) Operational
Transcription ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 23:08 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 23:07 UTC
Scheduled - We will be performing routine maintenance during this time. No downtime is expected.
Apr 16, 15:04 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.