Mindful Feedback
All Systems Operational

About This Site

Whether it’s a scheduled maintenance window or a reported incident, this status page provides you with up-to-the-minute notifications. For planned maintenance, we will update you when the maintenance is scheduled, in-progress, and completed; for service interruptions, we will let you know when the incident has been identified and resolved.


Learn more about this page

Inbound Calls Operational
Outbound Calls Operational
Messaging Operational
Reporting Operational
API Operational
Platform Operational
Genesys Cloud Americas (US East) Operational
Genesys Cloud Americas (US West) Operational
Genesys Cloud EMEA (Dublin) Operational
Transcription ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 2, 2024

No incidents reported today.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024
Resolved - Some clients may experience degraded survey creation for chat and SMS.
Nov 20, 17:00 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.